Due to Sylvia's appointment calendar being booked in advance, she keeps an appointment waiting list and as a direct result, ABSOLUTELY NO REFUNDS ARE GIVEN FOR CANCELLED APPOINTMENTS OF ANY KIND! Please be sure when you are setting your appointment that it is at a date and time you are fully available.

*Weekend appointments are highly desired time slots and in demand for busy professionals who cannot schedule week day appointments. CANCELLED APPOINTMENTS WILL NOT BE REFUNDED ON ANY NEW APPOINTMENTS. For established clients, a deduction of 1 hour account time will be assessed for ALL missed or cancelled appointment, regardless of amount of time scheduled and missed. No exceptions on cancellations